Tag: CSR cover letter

Customer Service Cover Letter Sample

Given that there are so many kinds of customer service jobs out there, a well thought-out Customer Service Cover Letter Samplecan help you narrow down your career options.

Simply put, a cover letter is an essential document that can highlight your work experience, no matter if you are an entry level applicant or a mid-level career professional in the customer service industry. Your job hunt can work to your advantage if you take the time to write a decent Customer Service Cover Letter Sample.

In fact, a headhunter may spend a few minutes glancing at your curriculum vitae (CV), but you can count on them, taking their time actually reading your cover letter and glossing over the details of your customer-service achievements. A successful cover letter would often make the case for the applicant and even lead the recruiter back to check the qualifications on your CV whether you are the right candidate they are looking for.

Today, we’ll share with you an effective Customer Service Cover Letter Sample:

Customer Service Cover Letter Sample

February 20, 2019

Dear Talent Acquisition Coordinator:

I would like to express my immediate interest in your next hiring cycle for Customer Service representatives at R. Putnam North, LLC.


My name is James Matthew Godfrey; I am a highly capable professionalCustomer Service Associate with over 7 years experience in client relationships and consumer support services. My background, along with my ability to respond effectively and efficiently, creates an overall positive client experience for brand subscribers in all time zones.

As a reliable Customer Service Associate, I am very much goal-oriented and open to new opportunities. Here’s a short summary of my qualifications and skill sets:

  • Outstanding verbal and written communication skills.
  • Solid finance background with good math and accounting skills
  • Adept in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word) and Adobe Creatve Suite (Photoshop, Indesign, Illustrator)
  • Proficient in 3 languages: English, French and Spanish

In my daily line of work, I process customer order requests through incoming calls, emails, online order forms, and walk-in orders. Likewise, I am tasked to complete the initial order life cycle until payments are confirmed by an ecommerce credit system. Afterwhich, I take action to start product tracking and fulfill all demands of delivery. Through a ticket queue system, I also resolve non-conforming issues on sales and subscriptions, rebates and product returns. Personally, I adapt to real-time changes quickly, and with best practices in mind, I provide the necessary and targeted customer service support to effectively meet client satisfaction.

For what it’s worth, I realize that this summary is too brief of an opportunity to fully express the range and depth of my work experience as a Customer Service Associate. I would appreciate the chance to speak with you further to discuss the extent of my qualifications.

My contact information is as follows:

Thank you for your time and consideration.

Sincerely,

James Matthew Godfrey